Features include:

Deadline scheduler and resource requirement predictions:

• User defined deadline points create annual schedules per payroll
• Historic call and processing times predict resource hours required day by day
• Facility to input employee contractual hours, flexible working and absences for resource planning
• Input resource hours (net of absences) predict surplus or deficit hours
• Easy to read graphs and reports

Production control and management:

• Detailed daily workloadings, prioritised
• Payrolls tracked from 'booking in' to completion
• Payrolls expected, in progress, completed or late instantly available
• Reporting of 'late' payrolls
• User times logged
• Non-runners reported

Client Management:

• Full call logging, User defined call classification and reporting
• Issue management, time recording
• Automatic e-mail or SMS reminders of upcoming input deadlines
• Automatic e-mail or SMS progress tracking to clients
• Contract review management

Management Reporting:

• Standard set of performance reports and charts, viewable on screen or as print
• Optional Export/Import in .csv or .xls format
• Business performance information
• Costings / margins
• Call and processing logged hours per payroll/user
• Work in progress

Payroll Specific Processing Instructions

• Payroll level rules and operational notes
• Hyperlinks to relevant documents e.g. Contracts, SLAs, Payroll specific instructions etc
• Regular events logging, reminders
• Processing and support time recording and statistics

For more information please click here to contact us.